Terms of Service

Aligned provides AI chat, Notes Assistant, Deep Research, reports, projects, voice and related features where available. Some features offer family oversight and content preferences. Features, usage limits and availability differ by plan, platform and region.

You are interacting with software, not a human, licensed professional or religious authority. Outputs may be inaccurate, incomplete, outdated, biased, offensive or inconsistent, including about real people. Aligned does not provide medical, mental-health, legal, financial, crisis-intervention, childcare or other regulated professional services. Consult an appropriately qualified professional for decisions requiring that expertise.

Deep Research and citations. A plan, progress indicator, completed step or "completed" report describes the software workflow; it is not a guarantee of exhaustive research, a particular number of sources, factual verification or successful completion of every intended task. Source links and citations can be incomplete, stale or incorrectly associated with a claim. Independently check the source, date, quotation, calculation and conclusion before relying on or publishing a report. Generated summaries and exports share these limitations.

Not an emergency service. The Services are not continuously monitored for emergencies. If there is immediate danger, contact local emergency services. In the United States, call 911 for an emergency or call/text 988 for the Suicide & Crisis Lifeline. Do not wait for an AI answer or an Aligned notification.

You must be at least 18 to create a primary account. Minor family members must be at least 13, have the permission and appropriate supervision of their parent or legal guardian, and satisfy any higher local minimum age. Do not create an under-13 profile. Provide accurate age and account information; being billed on a family plan does not establish guardianship over every participant.

Keep credentials secure. You are responsible for activity you authorize and for reasonable protection of your account, but these Terms do not make you responsible for unauthorized activity caused by our failure to meet a non-waivable duty. Report suspected misuse promptly. You may request correction of an incorrect age or family designation through support.

A parent or guardian is responsible for deciding whether a minor may use the Services, configuring available controls and supervising use. Family tools do not guarantee that all activity can be seen or every risk detected. They do not waive any rights a minor has under law.

Joining an organization-managed workspace may subject that workspace to the organization's disclosed administration and agreement. An organization email address alone does not authorize us to silently transfer a personal account or its content to the organization.

Under-13 access is not currently offered. We do not knowingly collect personal information from children under 13. If you believe a child has supplied information, contact privacy@joinaligned.ai so we can investigate and take appropriate action. Any future under-13 service must have the required notices, safeguards and consent process before collecting children's information; no launch date or certification is promised.

Minors' data, family access and training restrictions are described in the Privacy Policy. We do not use content associated with profiles designated as minors for model training. Parental controls, filtering and reminders are supplemental features and cannot replace adult supervision or required child-protection measures.

Our current core chat inference uses Aligned-operated infrastructure and may use models developed or licensed by others. This does not mean that all account data stays on your device or that no service provider handles information. Hosting, sign-in, storage, search/retrieval, payment and other functions are described in the Privacy Policy.

Where available, you may choose third-party links, search results, integrations or sign-in methods. Those services have their own terms and practices. We do not control their content, prices, availability or later changes. A link, citation or mention does not imply endorsement, affiliation or permission to use third-party material.

Models and features may change, and results may differ between runs. Material changes affecting purchased services or personal-information processing remain subject to applicable notice, consent and refund obligations. A general right to update software does not authorize sending content to a new AI provider in disregard of our privacy commitments.

Your content. "Inputs" include prompts, instructions, uploads, notes and other material you supply. "Outputs" are AI-generated results, including reports, summaries and suggested edits. You retain your rights in Inputs. As between you and Aligned, we assign to you any rights we have in your Outputs, to the extent permitted by law. We do not guarantee that an Output is copyrightable, original, exclusive or free of third-party rights; others may receive similar material.

Limited service license. You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, process, transmit, display and adapt your content only as reasonably necessary to provide, maintain, secure and support the Services and the uses you authorize, consistently with the Privacy Policy. Service providers may exercise that license on our behalf for those purposes. It is not a license to sell your content, advertise with it, or bypass a separate training consent. The license ends when the relevant content is deleted from our systems, except for permitted retention or copies shared at your direction.

Permissions and review. You must have the rights and permissions needed to submit content and record others. Check generated text, code, facts, citations and edits before using them. You are responsible for your lawful use and publication of content; an export button does not grant rights in quoted sources or third-party materials.

Collaboration. Sharing a chat, project, note or report may let recipients read, copy or keep it. Check recipients and permissions. Leaving a group or deleting your own copy does not necessarily remove others' independent copies.

Training and feedback. Model-training restrictions and any adult opt-in are governed by the Privacy Policy and any specific program notice. General acceptance of these Terms is not training consent. Feedback may be used to improve the Services, but submitting feedback does not waive privacy commitments, authorize minors' content for training or permit unrelated use of confidential material.

Do not use the Services to violate law or others' rights; exploit or endanger minors; threaten, harass, impersonate or defraud others; create or distribute unlawful sexual content; deploy malware; steal credentials; obtain unauthorized access; evade security, rate limits or payment controls; or conduct attacks that disrupt the Services. Do not misrepresent AI-generated material as a verified statement from a person or source.

Do not submit another person's protected information without authority. Do not secretly record people or publish material without required permissions. Do not use Outputs as the sole basis for a decision with legal or similarly significant effects, including employment, credit, housing, insurance, healthcare, education or access to essential services. Meaningful qualified human review and any required notices are your responsibility.

Do not scrape or resell access, share restricted credentials, or use the Services to extract proprietary models or train a competing model except as expressly authorized. Restrictions on reverse engineering apply only to the extent permitted by law and do not override applicable open-source licenses or legally protected security research.

We may investigate reports and restrict unlawful, harmful or abusive use. You may report concerns through available report controls or support@joinaligned.ai. Filtering can make mistakes; contact support to request review of a restriction.

Purchase channel and consent. Web subscriptions are processed through Stripe on behalf of GetAligned AI, LLC. If an app-store purchase is offered, that store's purchase and subscription rules also apply. Use the customer checkout or billing portal linked by the Services. The checkout must disclose the price, billing interval, renewal terms and cancellation method before you authorize recurring charges. These Terms alone are not authorization for a charge. Taxes may apply as disclosed.

Renewal and cancellation. Unless the offer says otherwise, a subscription renews for the disclosed interval until canceled. For a web purchase, use the subscription controls or linked billing portal; contact support@joinaligned.ai if you cannot access cancellation. For an app-store purchase, cancel through the account that made that purchase. Follow the provider's stated cutoff before renewal. Cancellation ordinarily stops future renewal and leaves access through the paid period unless otherwise disclosed or required by law. Keep the confirmation.

Account deletion is separate. Removing the app, signing out or requesting account deletion is not confirmation that a recurring subscription has been canceled. Check cancellation with the original billing provider. We will assist with a web subscription when you request deletion; this does not remove any duty we have to cancel or refund under law.

Trials, changes and limits. Any trial, promotional credit, plan quota, upgrade charge or proration is governed by the terms shown when offered; no trial or credit is promised by this document. Price increases at renewal require at least 30 days' notice and any additional notice or consent required by law. Purchasing a plan does not guarantee unlimited capacity, a particular model or a response time unless expressly stated in your offer.

Refunds and rights. Fees are non-refundable except as required by law, the purchase offer or applicable store policy. If we terminate a web subscription for our convenience, rather than your material breach, we will refund the unused prepaid period. We honor applicable cancellation, cooling-off and refund rights, and required renewal notices. These Terms do not prevent a good-faith billing dispute, chargeback or complaint to a regulator. Do not make fraudulent payment disputes.

We may provide software updates, including changes needed for compatibility or security. Updates may be necessary to continue using a feature. Open-source components remain governed by their licenses. Features may be unavailable on older devices or operating systems. TestFlight, beta and preview features can change or be withdrawn and may be less reliable; do not use them as your only copy of important work.

For an Apple-distributed app, the app is licensed, not sold, for use on Apple-branded products you own or control as permitted by Apple's Usage Rules, including any applicable Family Sharing rules. These Terms are between you and Aligned, not Apple. Aligned is responsible for the app and support; Apple has no maintenance or support obligation. To the maximum extent permitted by law, Apple's only warranty obligation, if the app fails to conform to an applicable warranty, is any refund of the app purchase price provided under Apple's terms after you notify Apple. Aligned, not Apple, is responsible for applicable product, legal-compliance, consumer-protection and intellectual-property claims concerning the app, subject to law and these Terms. Apple's subsidiaries and Apple are third-party beneficiaries of these app-specific terms and may enforce them. You must comply with applicable third-party agreements and export restrictions. Nothing here limits mandatory rights or supersedes store terms that must apply.

Content preferences, family controls, safety notices and reports are assistance tools. They may be delayed, incomplete, incorrectly classified or unavailable. They are not a promise to detect, prevent or respond to every harmful interaction or emergency. Parents should configure and periodically review available controls and supervise minors.

We may limit responses, surface resources, alert an authorized parent, investigate reported content or restrict access when appropriate. Those actions do not establish continuous monitoring or a guaranteed emergency-response service. Nothing in this section disclaims a safety, reporting or other duty that cannot lawfully be excluded.

Where available and enabled, account, family, email, SMS or device notifications may be affected by permissions, account settings, network conditions, delivery providers or device restrictions. They can be missed, delayed or sent in error. Message and data rates may apply. Review privacy implications before enabling notifications on a shared device or account.

Do not depend on a notification to monitor a child's safety, preserve a report, confirm a payment, or handle an emergency. Essential service notices and optional communications may have different controls, as explained in the Privacy Policy. Any consent required for messaging is separate from general acceptance of these Terms.

Security, retention, memory, Temporary Chat, exports and deletion are described in the Privacy Policy. Temporary Chat is not a promise of anonymous or zero-retention processing. Turning off memory, deleting the app or losing access does not establish that all stored content has been erased. Keep your own secure copies of work you need, and check that a save or export completed.

We use safeguards designed to protect information, but no system is completely secure or uninterrupted. This section does not excuse a breach of our express privacy commitments or a non-waivable legal obligation. Report suspected security issues to support@joinaligned.ai.

We are based in the United States. Features, access and billing options may vary by region and may be restricted where required. Data processing and international transfers are explained in the Privacy Policy; accepting these Terms does not substitute for a transfer safeguard or separate consent required by law.

You must comply with applicable export-control and sanctions laws. Do not export, re-export or provide access where prohibited, including to a restricted party or for a prohibited end use. Nothing in these Terms removes mandatory protections afforded to you by the law applicable to your residence.

Aligned and its licensors retain rights in the Services, software, interface, trademarks and materials other than your content. Subject to these Terms, you may use the Services for their intended purpose. No broader license or right to use our brand is granted. Third-party and open-source rights remain with their owners.

AI and availability limitations. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." EXCEPT FOR EXPRESS COMMITMENTS WE MAKE TO YOU, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ACCURACY, COMPLETENESS, UNIQUENESS, CONTINUOUS AVAILABILITY, A PARTICULAR RESPONSE TIME, OR THAT EVERY SAFETY ISSUE WILL BE DETECTED. A COMPLETION INDICATOR OR CITATION DOES NOT CREATE SUCH A WARRANTY.

Limits. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALIGNED AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOST PROFITS OR BUSINESS OPPORTUNITY, OR LOSS OF DATA ARISING FROM THE SERVICES. OUR TOTAL AGGREGATE LIABILITY ARISING FROM THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF US $100 OR THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Required exceptions. Nothing excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence where it cannot be limited, or any liability, remedy or consumer right that applicable law does not permit to be excluded or limited. Nothing requires a minor or parent to waive a non-waivable right. These exceptions apply throughout the Terms, including any description of third-party, safety or security limitations.

Third-party claims. To the extent permitted by law, you will indemnify Aligned for reasonable losses and costs from third-party claims caused by your unlawful content, intentional misuse, or material breach of these Terms. This obligation does not cover claims caused by our breach, negligence or other misconduct, your good-faith exercise of legal rights, or a challenge to a product defect merely because you used the Services. We will give prompt notice and reasonable cooperation and will not settle a covered claim in a way that imposes an admission or non-monetary obligation on you without your consent.

We may change features, impose reasonable capacity or security limits, or suspend access to address misuse, a material breach, legal requirements or a threat to the Services. Outages, maintenance, connectivity problems and model capacity can delay or interrupt responses. Starting a task does not guarantee that it will complete after you close the app; retry and check the result before relying on it.

Where practicable and appropriate, we will provide notice and an opportunity to resolve a problem before terminating an account. Immediate action may be necessary for security, serious abuse or legal compliance. If we discontinue a paid service or terminate for convenience, the refund rule in Section 7 and any mandatory rights apply.

Material changes to these Terms will be notified before they take effect, with at least 30 days' notice unless an earlier change is necessary to comply with law or address an urgent security issue. We will obtain acceptance where required. Changes do not apply retroactively to earlier events or override a prior notice period, signed agreement or accrued right. You may stop using the Services and cancel future renewal if you do not accept a change.

Informal resolution. Before starting arbitration, contact legal@joinaligned.ai with your name, contact information and a description of the dispute and requested relief. We will try in good faith to resolve it within 30 days. This step does not prevent urgent relief, regulatory complaints or a filing needed to preserve a claim before a legal deadline.

Individual arbitration. Except for the exceptions below, you and Aligned agree to resolve disputes arising from these Terms or the Services through individual binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and Consumer Due Process Protocol. Rules and filing information are at adr.org. The Federal Arbitration Act governs this agreement where applicable. Hearings may be remote or at a reasonably convenient location determined under those rules; you are not required by this provision to travel to Utah. Fees and any fee relief follow the applicable consumer rules and law. We will pay fees allocated to us by those rules. If AAA will not administer a case because we fail to comply with its requirements, you may pursue the claim in a court with jurisdiction.

Exceptions and rights preserved. Either party may use a small-claims court with jurisdiction. Either may request temporary court relief needed to preserve rights while arbitration proceeds. Nothing prevents a government complaint or enforcement action, or any claim or remedy that law makes non-arbitrable. Courts decide disputes about formation of the arbitration agreement and the enforceability of the class waiver. The arbitrator may award all individual relief available under applicable law.

Class waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND ALIGNED AGREE TO BRING ARBITRABLE CLAIMS INDIVIDUALLY, NOT AS A CLASS OR REPRESENTATIVE ACTION. This does not waive public injunctive relief or other non-waivable remedies. Any part that cannot lawfully be arbitrated individually may proceed in court; the rest remains subject to this section where enforceable. For coordinated filings, applicable AAA rules govern; no additional mandatory batching or indefinite delay is imposed by these Terms.

Opt-out. You may opt out of arbitration by emailing legal@joinaligned.ai within 30 days after first accepting this arbitration provision, with your name, account email and an unambiguous opt-out statement. An existing valid opt-out remains effective. Opting out does not affect your other rights or access. A material change to this arbitration provision requires notice and a new 30-day opportunity to reject that change. Where arbitration is prohibited by applicable consumer law, the applicable courts remain available.

Utah law and applicable United States federal law govern these Terms, without applying conflict-of-law rules to deprive you of mandatory protections in your place of residence. For disputes properly brought in court, the state or federal courts in Salt Lake County, Utah have jurisdiction, except that small-claims rights, mandatory local consumer jurisdiction and other non-waivable rights remain available. The arbitration provisions apply only to the extent enforceable.

The Privacy Policy explains access, correction, deletion, portability, consent and other rights that may apply under California and other state or international privacy laws. Nothing in these Terms sells, assigns, waives or restricts those rights. We may verify identity or authority as permitted by law. Contact privacy@joinaligned.ai to make a request or appeal where available.

We may preserve or disclose information when legally required or otherwise lawfully necessary to investigate misuse, comply with valid process, or protect people, rights and security. We will provide notice of legal process where appropriate and legally permitted. This does not create an emergency-monitoring service or remove any mandatory reporting, privacy or security obligation.

Do not upload or distribute infringing material. To report alleged infringement, contact legal@joinaligned.ai with identification of the copyrighted work, the allegedly infringing material and its location, your contact details, and the statements and signature required for a valid notice. We may request clarification, remove or restrict material, or address repeated infringement in appropriate circumstances.

A generated citation, quotation or report does not establish permission to reuse a source. Good-faith counter-notices and other legal rights remain available under applicable law.

Provisions that by their nature should survive remain effective after termination, including accrued payment obligations, permitted content retention, ownership, applicable limitations, disputes and governing law. Survival does not authorize retaining content or processing personal information beyond the Privacy Policy, an applicable agreement or law.

These Terms, your applicable purchase terms and any signed agreement comprise the agreement for the Services. A signed agreement controls where it conflicts; the Privacy Policy controls treatment of personal information. Policies not made available to you are not silently incorporated. If a term is unenforceable, the remainder continues to the extent permitted by law. Not enforcing a term immediately does not waive it.

You may not transfer your account or contractual rights without our consent except where law permits. We may assign this agreement in a reorganization or business transfer, subject to applicable law and existing privacy commitments. We will provide required notice. Neither party is liable for delay caused by events beyond its reasonable control to the extent permitted by law, without excusing accrued payment obligations, required refunds or privacy duties.

Legal notices may be sent to legal@joinaligned.ai or GetAligned AI, LLC, 5 Sunwood, Sandy, UT 84092, United States. We may send service notices to your account contact address or through the Services as permitted by law. This is not blanket consent to marketing calls or texts. No support message or AI output creates an additional warranty or changes these Terms unless an authorized written agreement expressly does so.

Subject to these Terms and an applicable order, Aligned grants Customer a non-exclusive right to use the purchased Services for the stated purpose. Resale, embedding or access for Customer's own end users requires the applicable offering or express written permission. Customer is responsible for authorized users and their compliance.

Features may include chat, Notes Assistant, research, reports, projects, voice and collaboration. Availability, limits, support and any performance commitment are those expressly agreed in the order. No uptime, latency, source-count or report-accuracy guarantee is implied. Beta or preview functions may change and should not be the sole repository of essential information. Third-party content and integrations remain subject to their applicable terms.

Customer retains its rights in Inputs. Aligned assigns any rights it has in Outputs to Customer to the extent permitted by law, without promising originality, exclusivity, copyrightability or freedom from third-party rights. "Customer Content" includes Inputs, Outputs, files, notes, reports and material submitted by Customer or its users.

Customer grants Aligned the limited rights needed to host, process, transmit and display Customer Content to provide, secure and support the purchased Services under this agreement and Customer's authorized instructions. Aligned does not train models on Customer Content under these Commercial Terms. Feedback is optional and does not override confidentiality or authorize model training on Customer Content. A broader use requires a separate express written agreement and any legally required consent.

The Privacy Policy describes Aligned's own account, security and business processing. Where Aligned processes personal information on Customer's behalf and a data processing agreement is required, the parties must enter an appropriate DPA before that processing. No unidentified DPA is incorporated merely by this page.

Customer is responsible for a lawful basis, notices, permissions and instructions for content and users it introduces, including recordings, sensitive information and minors. Do not submit protected health information, regulated student records or other data requiring a specific agreement unless Aligned has expressly agreed in writing to the applicable safeguards. General product access does not establish HIPAA, FERPA, data-residency or sector-specific compliance. Aligned remains responsible for its own obligations under applicable law.

Each party will comply with laws applicable to its performance. Customer must follow the Consumer Terms' Section 6 acceptable-use restrictions and any specific policy actually provided and agreed for its offering. Customer must not evade quotas or security controls, obtain unauthorized access, submit unlawful content, or use the Services for prohibited high-risk decisions. Reverse-engineering restrictions apply only as permitted by law and do not override open-source licenses.

Customer must evaluate outputs and tell its users that they are AI-generated and can be inaccurate, incomplete or misleading. Human review is necessary before consequential use. Research progress, a completed report or citations do not guarantee exhaustive or verified research. Customer must obtain appropriate recording, sharing and processing permissions and protect its credentials.

Aligned may investigate misuse and apply reasonable rate, security and capacity limits. Report suspected compromise or harmful use promptly to support@joinaligned.ai.

Confidential Information. The parties may share information that is identified as confidential, proprietary, or similar, or that a party would reasonably understand to be confidential or proprietary ("Confidential Information"). Customer Content is Customer's Confidential Information.

Obligations of Parties. The receiving party ("Recipient") may only use Confidential Information of the disclosing party ("Discloser") to exercise its rights and perform its obligations under these Terms. Recipient may only share Discloser's Confidential Information to Recipient's employees, agents, and advisors that have a need to know such Confidential Information and who are bound to obligations of confidentiality at least as protective as those provided in these Terms ("Representatives"). Recipient will protect Discloser's Confidential Information from unauthorized use, access, or disclosure in the same manner as Recipient protects its own Confidential Information, and with no less than reasonable care. Recipient is responsible for all acts and omissions of its Representatives.

Exclusions. Confidential Information excludes information that: (a) becomes publicly available through no fault of Recipient; (b) is obtained by Recipient from a third party without a breach of the third party's obligations of confidentiality; or (c) is independently developed by Recipient without use of Confidential Information. Recipient may disclose Discloser's Confidential Information to the extent it is required by law, or court or administrative order, and will, except where expressly prohibited, notify Discloser of the required disclosure promptly and fully cooperate with Discloser's efforts to prevent or narrow the scope of disclosure.

Destruction Request. Recipient will destroy Discloser's Confidential Information promptly upon request, except where retained to comply with law or copies in Recipient's automated back-up systems, which will remain subject to these obligations of confidentiality while maintained.

Except as expressly stated in these Terms, these Terms do not grant either party any rights to the other's content or intellectual property, by implication or otherwise.

Neither party may use the other's name, logo or a purported endorsement in publicity without prior permission, except for lawful factual references that do not imply endorsement. No customer quote, case study or co-marketing participation is required by these Terms.

Customer will pay the prices, taxes and usage charges expressly disclosed in its order or purchase flow. Recurring purchases require the stated authorization and renewal terms. No unidentified model-pricing page or supplemental credit terms are incorporated. Any credit, prepayment, minimum commitment or proration must be stated in the applicable offer.

Web billing uses Stripe where offered. Manage web subscriptions through the linked billing controls or contact support@joinaligned.ai; any store purchase is managed through that store. Deleting an account is not evidence that billing cancellation completed. Aligned may suspend access for overdue, undisputed amounts after appropriate notice. Good-faith billing disputes remain permitted.

Unless an order says otherwise, price increases take effect at renewal after at least 30 days' notice and any additional legally required notice or consent. Statutory refund and cancellation rights are not limited. Required tax records may be retained as described in the Privacy Policy.

Term. These Terms start on the Effective Date and continue until terminated (the "Term").

Termination.

• Each party may terminate these Terms at any time for convenience with Notice, except GetAligned AI must provide 30 days prior Notice.
• Either party may terminate these Terms for the other party's material breach by providing 30 days prior Notice detailing the nature of the breach unless cured within that time.
• GetAligned AI may terminate these Terms immediately with Notice if GetAligned AI reasonably believes or determines that GetAligned AI's provision of the Services to Customer is prohibited by applicable law.

Suspension.

GetAligned AI may suspend Customer's access to any portion or all of the Services if: (a) GetAligned AI reasonably believes or determines that (i) there is a risk to or attack on any of the Services; (ii) Customer or any User is using the Services in violation of Section D (Trust and Safety; Restrictions); or (iii) GetAligned AI's provision of the Services to Customer is prohibited by applicable law or would result in a material increase in the cost of providing the Services; or (b) any vendor suspends or terminates GetAligned AI's use of any third-party services or products required to enable Customer to access the Services (each, a "Service Suspension").

GetAligned AI will use reasonable efforts to provide written notice of any Service Suspension to Customer, and resume providing access to the Services, as soon as reasonably possible after the event giving rise to the Service Suspension is cured, where curable. Liability for a Service Suspension is subject to Section L and any express agreement or non-waivable obligation; this provision does not excuse a breach of those obligations.

Effect of Termination. Upon termination, Customer may no longer access the Services. The following provisions will survive termination or expiration of these Terms: (a) Sections E (Confidentiality), G (Publicity), H (Fees), I (Termination and Suspension), J (Disputes), K (Third-Party Claims), L (Warranties and Limits on Liability), and M (Miscellaneous); (b) any provision or condition that must survive to fulfill its essential purpose.

Disputes. In the event of a dispute, claim or controversy relating to these Terms ("Dispute"), the parties will first attempt in good faith to informally resolve the matter. The party raising the Dispute must notify the other party ("Dispute Notice"). The other party will respond to the Dispute Notice in a timely manner. If the parties have not resolved the dispute within 45 days of delivery of the Dispute Notice, either party may seek to resolve the dispute through arbitration as stated in Section J (Disputes).

Arbitration. Any Dispute will be determined in English by final, binding arbitration according to the region-specific processes below. Judgment on any award issued through the arbitration process in this Section J (Disputes) may be entered in any court having jurisdiction. EACH PARTY AGREES THEY ARE WAIVING THE RIGHT TO A TRIAL BY JURY, AND THE RIGHT TO JOIN AND PARTICIPATE IN A CLASS ACTION, TO THE FULLEST EXTENT PERMITTED UNDER THE LAW IN CONNECTION WITH THESE TERMS.

For Customers residing in the EEA, Switzerland or UK, Disputes will be determined by a sole arbitrator in Dublin, Ireland pursuant the UNCITRAL Arbitration Rules as at present in force. The appointing authority shall be the President for the time being of the Law Society of Ireland.

For Customers residing anywhere else, Disputes will be determined by a sole arbitrator in San Francisco, CA pursuant to the Comprehensive Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc.

Equitable Relief. This Section J (Disputes) does not limit either party from seeking equitable relief.

Customer will defend and indemnify Aligned against third-party claims to the extent caused by Customer's unlawful Inputs, lack of required permissions, or material violation of the agreed use restrictions. This does not apply to the extent a claim is caused by Aligned's breach, negligence, fraud, willful misconduct or violation of law.

Aligned does not provide a general intellectual-property defense or indemnity for AI outputs or model training data under this revision. Any indemnity provided by Aligned must be expressly stated in a signed agreement. This provision does not withdraw indemnification already owed for earlier events or override an existing agreement or its amendment requirements.

A party seeking indemnity must promptly notify the other and reasonably cooperate. Delay excuses an obligation only to the extent it materially prejudices the defense. The defending party may control the defense using qualified counsel, but may not agree to an admission, payment by, or non-monetary obligation on the indemnified party without its consent, not to be unreasonably withheld.

Each party represents that it has authority to enter and perform this agreement. Customer represents that it has the rights and permissions required for its Inputs and instructions.

EXCEPT FOR EXPRESS WRITTEN COMMITMENTS AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ALIGNED DOES NOT GUARANTEE ERROR-FREE OR UNINTERRUPTED OPERATION, A RESPONSE TIME, OR COMPLETE, ACCURATE OR UNIQUE OUTPUTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, BUSINESS OPPORTUNITY OR DATA. EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING FROM THESE TERMS OR THE SERVICES IS LIMITED TO FEES PAID OR PAYABLE BY CUSTOMER FOR THE AFFECTED SERVICES IN THE PRECEDING 12 MONTHS. CUSTOMER'S OBLIGATION TO PAY AGREED FEES IS NOT REDUCED BY THAT CAP.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, or liability that applicable law does not permit to be limited. Any different allocation or indemnity must be expressly stated in a signed agreement. They do not retroactively reduce a remedy already accrued or override an existing agreement's amendment requirements.

Notices. All notices, demands, waivers, and other communications under these Terms (each, a "Notice") must be in writing. Except for notices related to demands to arbitrate or where equitable relief is sought, any Notices provided under these Terms may be delivered electronically to the address provided to GetAligned AI if to Customer; and to notices@joinaligned.ai if to GetAligned AI. Notice is effective only: (a) upon receipt by the receiving party, and (b) if the party giving the Notice has complied with all requirements of this notice paragraph.

Electronic Communications. Customer agrees to receive electronic communications from GetAligned AI based on Customer's use of the Services and related to these Terms. Except where prohibited by applicable law, electronic communications may be sent via email, through the Services or Customer's management dashboard, or posted on GetAligned AI's website. GetAligned AI may also provide electronic communications via text or SMS about Customer's use of the Services or as Customer otherwise requests from GetAligned AI. If Customer wishes to stop receiving such messages, Customer may request it from GetAligned AI or respond to any such texts with "STOP".

Amendment and Modification. GetAligned AI may update these Terms at any time, to be effective 30 days after the updates are posted by GetAligned AI or Customer otherwise receives Notice, except that updates made in response to changes to law or regulation take effect immediately upon posting or Notice. Changes will not apply retroactively. No other amendment to or modification of these Terms is effective unless it is in writing and signed by both parties. Failure to exercise or delay in exercising any rights or remedies arising from these Terms does not and will not be construed as a waiver; and no single or partial exercise of any right or remedy will preclude future exercise of such right or remedy.

Assignment and Delegation. Neither party may assign its rights or delegate its obligations under these Terms without the other party's prior written consent, except that GetAligned AI may assign its rights and delegate its obligations to an affiliate or as part of a sale of all or substantially all its business. Any purported assignment or delegation is null and void except as permitted above. No permitted assignment or delegation will relieve the contracting party or assignees of their obligations under these Terms. These Terms will bind and inure to the benefit of the parties and their respective permitted successors and assigns.

Severability. If a provision of these Terms is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will neither affect any other term or provision of these Terms nor invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal, or unenforceable, the parties will negotiate in good faith to modify these Terms to reflect the parties' original intent as closely as possible.

Interpretation. These Terms will be construed mutually, with neither party considered the drafter. Document and section titles are provided for convenience and will not be interpreted. The phrases "for example" or "including" or "or" are not limiting.

Governing Law; Venue.

These Terms are governed by and construed in accordance with the Governing Laws, without giving effect to any choice of law provision. "Governing Laws" means (i) for Customers in the EEA, Switzerland, or UK, the Laws of Ireland; and (ii) for all other Customers, the laws of the State of Utah.

Any suits, actions, or proceedings related to these Terms that are not required to be resolved via arbitration pursuant to Section J (Disputes) will be instituted exclusively in the Venue, and each party irrevocably submits to their exclusive jurisdiction. "Venue" means (i) for Customers in the EEA, Switzerland or UK, the courts of Ireland; and (ii) for all other Customers, federal or state courts located in Utah.

Export and Sanctions. Customer may not export or provide access to the Services to persons or entities or into countries or for uses where it is prohibited under U.S. or other applicable international law. Without limiting the foregoing sentence, this restriction applies (a) to countries where export from the US or into such country would be prohibited or illegal without first obtaining the appropriate license, and (b) to persons, entities, or countries covered by U.S. sanctions.

Integration. These Terms (including any applicable order and separate agreement expressly accepted by both parties) constitute the parties' entire understanding as to the Services' provision and use. These Terms supersede all other understandings or agreements between the parties regarding the Services.

Force Majeure. Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control.